Full cloud solution

Full cloud solution

Full cloud solution

Cloud expert providing you with service

210years of combined experience in IT

With 17 cloud experts, we guarantee the best possible service.

Your IT always available for a clear price per user

Count on our high-performance cloud platform, equipped with unlimited resources and responding to the highest security standards in the Benelux. All employees have a complete and personal Windows environment to which they can connect at the same time, from anywhere, at any time and with any device.

No need to invest in expensive and quickly outdated infrastructure

We manage and maintain all cloud infrastructure so you no longer need to invest in new servers every few years, there will be no more (unexpected) costs for maintenance of those servers, nor for electricity or air-conditioned server rooms, etc.

Flexible and scalable

Thanks to our scalable and transparent solution, you only pay for the exact number of employees who need to work with a fully operational Windows desktop. If your company grows, your cloud will grow with you, without the hassle of having to invest in more infrastructure: we just add new users and we provide the necessary resources.

Top notch infrastructure

K-Force only works with datacenters that meet the highest possible security standards in the Benelux. As mentioned before, there's no need to have ultra-performant machines yourselves, because our platform is unlimited in resources*. We permanently monitor the used disk space, memory and processor power. When any of these items hits the 80% usage benchmark, we will provide more disk space, memory and/or processing power. Of course this offer comes with a fair usage policy, but in normal evolving circumstances, we allocate the needed storage, memory and processor capacity your organisation needs in order for you to work comfortably.

Excellence in service

As our cloud services are managed and monitored on a daily basis by our team of engineers, you can rest assured about your IT. It is taken care of. With our managed support formulas you also enjoy ALL-IN support (during office hours) for remote assistance.
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All-in-one solution

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Clear price per user & prioritized service

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Top performance

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24/7 monitoring

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Active device management

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Always up to date & secured

More detailed advantages of our full cloud platform

Fully externalized cloud platform, the only one with the highest security standards in the Benelux. Hosting in two Belgian datacenters in parallel, with ISO / CEI 27001 certification.

Personal Windows environment for each user, which every user can access at the same time connect, from anywhere (with internet connection), at any time.

Device independent: PC, Mac, tablet, smartphone.

Optimal performance (computing power, storage, ...) thanks to unlimited resources.

Surf the web, upload and download at datacenter speed.

All licenses for Windows Server, remote desktop, Antivirus, Microsoft 365 are included in the offer. Every user always has the most recent version.

Daily full checkup and backup (retention 30 days) of the whole environment.

No more maintenance costs, no more problems nor responsibility regarding security of data (software, accounting, customer data, ...).

Installation, maintenance, updates and permanent monitoring of the entire infrastructure by our own technical team. This includes all servers, firewall and if desired also your local network.

Latest generation cloud firewall with the latest security updates. If you invest in a Watchguard Total Security license, you are equally protected against cryptolocker-viruses (the so-called “ransomware”). All communication between your local network and the cloud environment will be secured by a VPN connection.

Flexibility: adding or removing users can be done by a simple request to our technical team and is effective immediately.

For every application used in your organisation, we provide a separate application-server. In that way eventual maintenance or updates can be performed without any impact on the other applications, used within your company.

* Fair use policy. ** Excl. SQL licences.

No need to invest in performant hardware

Since the cloud is doing all work, all you need is a basic computer and an internet connection. No need for ultra performant devices. Specifically for working in the cloud, we have put together a package with PC and peripherals that can also be leased on a monthly basis.

VIP prioritized service

Our support formulas offer you many useful benefits in terms of general service.
K-Force dedicated contact person

A dedicated contact person

For all commercial and technical questions about your IT and telecom.
K-Force IT management

Management of your IT

Management and mapping of your IT environment. Eg. storage of passwords, accounts, devices, ... in a secure environment for better follow-up.
K-Force yearly IT inventory

ALL-IN support

All remote assistance during office hours* is included. The ultimate peace of mind!
K-Force direct contact with support

Direct contact with support

We provide you a direct contact by mail and by phone. Make use of our ticketing system and enjoy priority handling of all your requests.
K-Force VIP repair service

VIP repair service

All repairs are handled in express service (first priority) at no extra cost.
K-Force yearly technical check-up of your computers

Proactive 24/7 monitoring and maintenance

Continuously centralized and automated (AI) management and maintenance of your environment. Depending on the specific formula, also security monitoring.
K-Force remote sla

Remote SLA 2 business hours**

The guaranteed response time to deal with your question.
Onsite SLA

Onsite SLA < 8 business hours**

If you have an issue that needs to be resolved on-site, we guarantee to be there within 8 business hours, and at a reduced rate.

* Office hours: Monday to Friday from 8h00 to 12h00 and from 13h00 to 17h00. ** In reality, we usually process questions within 10 minutes and interventions are often carried out the same day.

Work in the "Modern Workplace"

In the monthly price per user, you get all Microsoft 365 apps and services*, including (password) management with fast and professional support from our K-Force cloud engineers. Thanks to this solution, the purchase and maintenance of a mail server is no longer necessary. Moreover, Microsoft 365 contains much more extensive options than an on-premise solution.

* Your account manager automatically proposes the most suitable formula within a formula that suits your organization. It is possible that specific, less common licenses or apps are not included in the standard offer.

Microsoft Outlook

E-mail, agenda’s en contacten in sync

Every user has access everywhere to a synchronized mailbox (50GB), calendar and contacts. E-mail tree structure, rules, out of office, ... are also in sync. Consult calendars of colleagues in one overview. Built-in checks for fraudulent links and attachments. Send e-mails with a professional address: we link your domain name to your e-mail. In this way, the email addresses are always linked to the identity of the company, e.g. first name.last name@yourcompany.be.
Microsoft Onedrive

Securely store, collaborate on and share files via the cloud

Everyone has 1TB of cloud storage to safely store all files in the cloud and sync them to all their devices. Files can be restored (30 days retention) and with file versioning you can revert to a previous version. Determine with whom you (live) collaborate on a document and with whom you share it.
Microsoft Teams

Stay connected and work together as a Team

Stay connected, organize video calls and create a hub for teamwork and instant messaging between colleagues with Microsoft Teams and other useful collaboration tools. Automate the flows within your teams thanks to handy rules and apps from our specialists.
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You are sure to always have the latest updates

Get the latest features and capabilities with the always up to date versions of Outlook, Word, Excel, PowerPoint, OneNote for Windows, Mac, Android or iOS. Publisher and Access Pro for Windows. 1 license per user allows every user to install Microsoft 365 on a maximum of five PCs or Macs, five tablets and five smartphones. Moreover, new possibilities are being addes on a regular basis.
K-Force Computer Solutions IT service partner

Count on K-Force for help and support in your own language

We take care of the initial configuration and installation of all devices. Moreover, you do not have to worry about further management: we manage users and passwords and you and your colleagues can always count on our professional helpdesk.
mail-signature

Consistent and automatic email signature across the company

With our solution you ensure a professional and consistent look for your company in all outgoing emails, including on smartphone. We centrally configure a signature that looks the same for everyone, for the entire company, or per department. Changes (e.g. end-of-year banner, temporary announcements, etc.) only have to be made once and are immediately active for all employees.

End-to-end protection with access control, antivirus, backup & cybersecurity training

Our solutions offer more than a classic antivirus solution. Cyber criminals are extremely creative, and employees are no longer always in the office. It is therefore essential to be able to count on excellent business security on all fronts.

  • Access control with multi-factor authentication. More about MFA: click here.
  • Security on a global level of the entire Microsoft environment.
  • Complete device management with security policies from one central environment.
  • Endpoint protection, including anti-ransomware.
  • Extensive backup and recovery options, including Exchange, SharePoint, OneDrive and Teams data.
  • Cybersecurity awareness training for employees. More about cybersecurity awareness training: click here.

How do we proceed?

1
We come on-site and analyze your everyday way of working in order to develop the concept of a tailor-made solution that will fit your needs best.
2
We make recommendations and a personal offer, based on your specific needs.
3
Presite: we perform a “presite-visit” to analyze your exact situation. That will enable us to make all the necessary preparations which will guarantee a smooth installation and configuration of the new environment.
4
Preparation: delivery and installation of the necessary hardware.
5
On the agreed date and time, all necessary installations and configurations will “go live”. This way we minimize the impact on your organisation’s workflow.
6
After the installation, we follow-up to make sure the provided solutions are working as expected.

Our team of account managers is ready to help you

Christian K-Force Computer Solutions

Christian

Jordan K-Force Computer Solutions

Jordan

Jurgen K-Force Computer Solutions

Jurgen

Didier K-Force Computer Solutions

Didier

Jean-Marc K-Force Computer Solutions

Jean-Marc

Kaj K-Force Computer Solutions

Kaj

Kurt Everaerts K-Force Computer Solutions

Kurt

Interested in a partnership or do you have any question? Contact us.

We welcome all questions and are eager to find the perfect solutions to respond to your specific needs.


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